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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Michael Sanchez

June 27, 2024

5  out of  5 rating by Joe Michael Sanchez
"Finding myself in a bit of a pickle, an adjustment was needed to be made regarding my policy. Entering the situation with a bit of stress, I left it with none at all thanks To Ricky Pham. Thank you for your much appreciated help in assisting me Ricky 🙏🏽 such a great job."
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the troll

June 22, 2024

5  out of  5 rating by the troll
"Joshua is amazing!! So helpful and always takes his time to listen to my needs. God bless people like Joshua Redden<3"
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Gregory S. Redden

June 22, 2024

5  out of  5 rating by Gregory S. Redden
"I had the pleasure of working with Josh Redden, and I couldn't be happier with the service I received. Josh was extremely knowledgeable, professional, and went above and beyond to ensure I had the right understanding of the different types of coverage available for our needs."
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Zipporah Ramos

June 22, 2024

5  out of  5 rating by Zipporah Ramos
"AJ was a great help and a pleasure to work with made my experience stress-free and easy to comprehend."
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Sara White

June 21, 2024

5  out of  5 rating by Sara White
"Joshua is a very knowledgeable and enthusiastic young man. If I could give him more stars I would. You have a jewel!"
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TIFFANY

June 21, 2024

5  out of  5 rating by TIFFANY
"Honest, hardworking , well versed in insurance and great communication service skills are just a few attributes that describe Josh Redden! Placing his clients first by giving them high class personable and professional service. If you are in the market for insurance , then this is who you need to do business with! Thanks Josh Redden!"
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Joshua Redden

June 21, 2024

5  out of  5 rating by Joshua Redden
"Jay was a great help!"
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Jerome Jackson

June 21, 2024

5  out of  5 rating by Jerome Jackson
"Shoutout to Josh R. for being understanding and helpful through the process."
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Rayford

June 21, 2024

5  out of  5 rating by Rayford
"Highly recommend asking for AJ. Very nice and easy to understand. Will take care of all your insurance needs!"
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Alexander

June 21, 2024

5  out of  5 rating by Alexander
"Very satisfied with my experience today. AJ is beyond helpful."
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Adrian Martinez

June 21, 2024

4  out of  5 rating by Adrian Martinez
"Tried calling a few times and finally was able to speak to AJ. Although he wasn’t able to help me directly he was very prominent on getting me the help I needed."
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Faith Renner

June 21, 2024

5  out of  5 rating by Faith Renner
"Jay was super easy to work with and made my experience easy all the way around!"
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Kaitlyn Worden

June 21, 2024

5  out of  5 rating by Kaitlyn Worden
"Jay was WONDERFUL and very helpful !"
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Cheyann Green

June 21, 2024

5  out of  5 rating by Cheyann Green
"Josh R. was very experienced. Not only did he go above and beyond to ensure I knew what was going on, but he also made me feel secure."
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Olivia Mason

June 21, 2024

5  out of  5 rating by Olivia Mason
"Had the opportunity to work with AJ and was very pleased with the overall customer service of the entire company. Talked to a few other employees and was pleased as well. Will recommend to others."
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Drue Modlin

June 21, 2024

5  out of  5 rating by Drue Modlin
"I couldn’t have asked for a better experience! Alex Tallman makes the process easy & seamless. He communicated all my options clearly and made me feel confident that I had the information needed to make the right decision."
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Nyli Martinez

June 21, 2024

5  out of  5 rating by Nyli Martinez
"Was calling to inquire about getting auto and life insurance and Aj was amazing and very informative! If you are looking for someone who does things right please ask for Aj!"
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Jennifer

June 21, 2024

5  out of  5 rating by Jennifer
"Very pleased with my experience with Ray’s agency. Everyone is so kind and helpful. I am In the process of switching insurance companies and it was a pleasure to speak to AJ, he was very informative and assured me that State Farm was the perfect switch for me. Definitely will be referring to friends and family!"
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Judy

June 21, 2024

5  out of  5 rating by Judy
"I gave the agency 5 stars because other than having to call a few times the overall experience with Ray Scott State Farm was great. A big thank you to AJ he was very helpful and super nice!"
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Larry Myers

June 20, 2024

1  out of  5 rating by Larry Myers
"The service at Ray Scott"s State Farm is atrocious. I have contacted the office on more than 6 occasions via phone and a few emails requesting a full explanation of my insurance bill, The associates are rarely available to answer the phone, Ray's availability to speak with clients is NEVER, The underwriting department is even worse. When you request a policy change or new policy, turn around time is at least 30 days." At State Farm we're here to help " Really ?"
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Michael Ramirez

June 19, 2024

5  out of  5 rating by Michael Ramirez
"Ray Scott and his staff are amazing! I am always so pleased with the incredible customer service I received with any needs I have!"
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J M

June 2, 2024

1  out of  5 rating by J M
"I am a 7 year customer of State Farm. This agent promised to help with price increases and didn't follow through. They didn't remove coverage from my plan in a timely manner either, resulting in further monthly charges. Edit: Ray's response compels me to add more details. 1) Ray's office did not get back to me to discuss changes for months. They only did so when I followed up. 2) I tried to remove coverage via the app, and it didn't happen for another month or two because his office didn't approve it. I had to follow up again. 3) When I complained about rate increases, the only changes offered were reductions of coverage. 4) I did request a cancellation, and I wrote the original review after I received a bill for the next month of coverage. I had received my new insurance cards for the next 6 month term of the policy, and the policy was still on my account. There was no notification of any kind that my policy was cancelled. The answer to this review, ironically, was my first and only notice from Ray's office."
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Tierra Brooke

May 18, 2024

5  out of  5 rating by Tierra Brooke
"Ray, Jason, Ricky & Josh are a true testament to the word “team”. At this agency, you are family! Everyone’s sister or brother and treated as such. If you call with a concern or a need it will be handled with care and kindness. This is the type of agency you stick with for 25 years and are genuinely sad to see anyone go. Very highly recommend !!"
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Martin Martini

May 18, 2024

1  out of  5 rating by Martin Martini
"You were so quick to take my money when starting a new policy but we’re going on a week now, following up trying to get in touch with you to get my policy cancelled. You’re $500 more expensive than progressive and yet you have terrible customer service. At the very least, if you’re going to upcharge people, just answer your emails, or phone, or text messages. I already know your answer is going to be “oh it’s with the underwriter” JUST CANCEL MY POLICY!!!!!!!!!!!!!"
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Warren Grady

May 1, 2024

5  out of  5 rating by Warren Grady
"Nikki was so understanding my emergency situation and was able to work with me in making my payment."